Shipping & Delivery Policy

Total Delivery Time= Processing Time + Shipping Time

Processing Time: 3-7 business days

The processing time for your order typically takes 3-7 business days. Please note that during peak seasons, processing times may be slightly longer, but we will always do our best to get your order ready as quickly as possible.

Shipping Methods and Shipping Fee:

Many factors can affect transportation time. We make every effort to ship your product out as soon as possible within the time frame that is listed on each product page.

With busy special occasions including (but not limited to) Valentine's Day, Mother's Day, Father's Day, and Christmas, ETA might extend a few days longer.

Total Delivery time:

Standard Shipping is about 8-15 business days.

Expedited Shipping is about 6-11 business days.

Free Shipping is about 12-19 business days.

​Carrier Contact Information 

Shipping carrier: USPS, UPS

Important: The national carriers will use regional carriers to deliver your package when the package arrives at the destination country. When this happens, please contact them or us to get accurate information about your shipment.

*Note: These shipping times are estimates and may be affected by external factors, such as weather conditions or postal service delays. However, rest assured that we work closely with our shipping partners to minimize any potential delays and keep you informed of your order's status.

Your happiness and satisfaction with your purchase are our top priorities. If, for any reason, you're not completely satisfied with your items, we warmly encourage you to reach out to our customer service team without hesitation. We are committed to making things right and offer a generous 60-day return and exchange policy, ensuring that your experience with us leaves you delighted.

Order Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your order and estimate its delivery date. If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

If your order has not arrived within the estimated shipping time, or you have additional questions regarding shipping, please contact our Customer Service via [email protected]

Address Accuracy

To ensure the smooth delivery of your order, please double-check and provide an accurate shipping address during checkout. If you need to make any changes to your shipping address after placing the order, please contact our customer support team at [email protected] as soon as possible no later than 24 hours after placing order.

Contact Us

For any shipping-related questions, feel free to contact us:

 Email: [email protected]
 Business Hours: Monday - Friday (EST), excluding public holidays.